With the power of our EnGauge Software Platform, take your employee engagement survey to the next level with the addition of an Employee NPS question
What is a Net Promoter Score? A Net Promoter Score is a market research metric that is based on a single survey question asking respondents to rate the likelihood they would recommend a company, product or service to a friend or a colleague.
Our Employee Net Promoter Score question focuses on whether your employees would recommend your organization to a friend or a colleague as a place to work. Utilizing our power EnGauge Software Platform, filter your over all eNPS score to determine areas within your organization that are stronger promoters and identify the higher areas of detractors.
Utilizing a 1-10 ranking scaled question, determine your overall NPS score to increase employee retention. The metric varies from industry to industry, region to region. However, knowing your NPS score will allow you to compare to peers and competitors.
Typically, a good NPS Score falls within this graphic
The NPS score is calculated using 3 measurements within the 1-10 ranking data. Scores are categorized into Detractors (0-6 responses), Passives (7-8 responses) and Promoters (9-10 responses). The NPS score is derived by subtracting the % of Detractors from the % of Promoters.
At Best Companies Group, we can easily build an NPS question into your engagement survey and provide powerful data analytics via our EnGauge Software platform. Our software not only calculates your NPS score, you can take your analysis for a deeper dive. Utilizing our Global filter provides your NPS score by various survey demographics such as Length of Service, Age, Job Role, Department and Gender to name a few.
If you are interested in an NPS question and analysis on your next employee engagement survey, contact us at surveyenhancements@bestcompaniesgroup.com.
NPS by EnGauge
Overall
By Job Role 1
By Job Role 2
